At Rizq Perfumes, we strive to provide a seamless shopping experience, ensuring that your favorite fragrances reach you quickly and hassle-free. Please review our shipping and returns policies below.

Shipping Policy

📦 Processing Time:

  • Orders are processed within 1-2 business days (excluding weekends and holidays).
  • You will receive a confirmation email with tracking details once your order has been dispatched.

🚚 Shipping Options & Delivery Time:

  • Standard Shipping (3-5 business days) – Free on orders over £50.
  • Express Shipping (1-2 business days) – Available at an additional cost.
  • We currently ship within the UK only.

🔍 Tracking Your Order:

  • Once dispatched, you will receive a tracking number via email.
  • You can track your order on our website or the courier’s website.

Returns & Refunds Policy

💡 Our 100% Satisfaction Guarantee:
We want you to love your purchase! If you are not completely satisfied, we offer easy returns within 14 days of delivery.

✅ Eligibility for Returns:

  • The item must be unused, unopened, and in its original packaging.
  • Returns must be initiated within 14 days of receiving your order.
  • For hygiene reasons, opened or used perfumes cannot be returned.

🔄 How to Return an Item:

  1. Contact Us at rizqperfumesuk@gmail.com with your order details.
  2. We will provide you with return instructions.
  3. Pack the item securely and send it back to us.
  4. Once received and inspected, we will issue a refund or exchange within 5-7 business days.

💰 Refund Policy:

  • Refunds will be issued to the original payment method.
  • Shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., wrong or defective item).

📩 Need Help?
For any shipping or return inquiries, feel free to contact us:
📞 Phone: 07454 255082
📧 Email: rizqperfumesuk@gmail.com

We appreciate your trust in Rizq Perfumes and are committed to providing you with the best fragrance shopping experience!